Privacy Policy

What This Policy Covers

Water Filtration The Colony runs this website to explain the water filtration work we do for homeowners in The Colony, TX and nearby towns. The site is informational. It has no accounts, no online ordering and no forms, so the only way to reach us is by phone at (972) 284-7819.

This page explains what little information the site picks up on its own, what you choose to tell us when you call, and how we treat both.

Information Recorded When You Visit

Like nearly every website, ours runs on a server that keeps ordinary technical logs. A log entry can include your IP address, browser type, device type, the page you requested, the page that referred you and the time of the request. We use these logs to keep the site working, spot errors and notice misuse. We do not use them to identify you by name.

Cookies and Basic Analytics

The site may set a small number of cookies for basic analytics. These tell us things like which pages get read, roughly where visitors are coming from and whether the site loads properly on phones. The figures are looked at in summary, not tied to a person.

You can block or delete cookies in your browser settings. The site will still work if you do; we just see less about how it is being used.

What You Share on a Phone Call

When you call, you decide what to tell us. That is usually your name, a phone number, your address so we can come to your home, and details about your water, such as taste, odor, scale on fixtures or the age of an existing system. We use that information to answer your questions, set up a visit, give you a quote and follow up on work we do in your home.

How We Use and Share Information

We do not sell your information, and we do not rent or trade it to marketing lists. We may share details only when it is needed to do the job you asked for, when a service provider helps us run the website or analytics, or when the law requires it.

We take reasonable, ordinary steps to keep the information we hold private. No website or phone system is perfectly secure, so we keep what we collect to what the work actually needs.

Your Choices

You can ask us to update or stop using the contact details you gave us at any time. The same number you would use for a water question, (972) 284-7819, handles privacy requests too. Tell us what you would like changed and we will make the change in our records. You can also limit what the site records by adjusting your browser's cookie and privacy settings.

Changes to This Policy

We may revise this page if the website changes, for example if we add or remove an analytics tool. The current version will always be the one posted here. Questions about it can be asked by phone, the same way you would reach us about a filtration system.